NewRelic Ruby Process Management System

May 29th, 2011

At my new job as a Ruby on Rails developer, I've been exposed to a very nice application process management service called NewRelic. When I first heard of it, I did some research on it and discovered it can also be used for other languages besides Ruby, too!

NewRelic Watches Out For Errors

The first function of NewRelic that I became familiar with was its error reporting. While it is possible to watch logs for errors, or have errors trigger an email notification, NewRelic has a nifty web interface which can report all sorts of information about errors that occur in development, staging or production environments.

Its actually caught me red handed with a routing error - I was very pleased to realize my fault so quickly. Another time it caught me after I renamed a method - I had forgotten one other place that I used the method. It was quick to discover as well as fix. So far, NewRelic is earning its keep!

NewRelic Measures Apdex

I'll admit that I'd never heard of the term apdex before, and I'll also admit that I really should have known. Apdex is short for "Application Performance Index" and it is a measurement of customer satisfaction when they are using a web application. Wikipedia describes like this:

Apdex (Application Performance Index) is an open standard developed by an alliance of companies. It defines a standard method for reporting and comparing the performance of software applications in computing. Its purpose is to convert measurements into insights about user satisfaction, by specifying a uniform way to analyze and report on the degree to which measured performance meets user expectations.

The formula is this:

Apdex = (Satisfied Count + Tolerated Count / 2) / Total Samples

I am really looking forward to digging into the rest of what NewRelic has to offer. For my own personal side projects like FathersWork, an on-line community for divorced dads, I might use something like God, a process monitoring framework for Ruby, written by Tom Preston-Werner.

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